Privacy Policy

Last Update: April 14, 2024

This Privacy Policy details the commitments of Tonge & Robinson Property and Construction Ltd (“we”, “us”, or “our”) regarding the safeguarding of your data when engaging with our services through our website, accessible at https://www.tonge-robinson.co.uk. It explains your rights concerning your personal information and the protections afforded to you under applicable law.

By utilising our services, you consent to the procedures described in this policy regarding the collection, use, and sharing of your information.

Definitions

Account – A unique account established for you to access our service or portions of it.
Cookies – Small files stored on your device that enable website functionalities and user-specific browsing analytics.
Country – United Kingdom
Device – Any device that can access our service, such as a computer, mobile phone, or tablet.
Personal Data – Any information that can be used to identify you, either alone or in combination with other accessible data.
Service – The website operations provided by Tonge & Robinson Property and Construction Ltd.
Service Provider – Third parties who perform services on our behalf to enhance our service offering.
Usage Data – Data collected automatically from your use of the service or from the service infrastructure (e.g., the duration of a page visit).

Data Collection and Use

Types of Data Collected:

Personal Data: We may ask you to provide us with identifiable information that can be used to contact or recognise you. Examples include but are not limited to:
- Email address
- First and last name
- Phone number
Usage Data: This data is generated automatically when you use our service and may include details such as your device’s IP address, browser type, browser version, our service pages that you visit, the time spent on those pages, and other diagnostic data.

Tracking Technologies and Cookies:

We use cookies and similar tracking technologies to monitor activity on our service and store certain information. These technologies include beacons, tags, and scripts to collect and track information, and to improve and analyse our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Use of Your Personal Data:

We may use your personal data to:

Provide and maintain our service, including monitoring its usage.
Manage your account as a registered user, providing you access to different functionalities.
Communicate with you, including to provide updates, security alerts, and support messages.
Facilitate transactions and agreements for services you have requested.
Share marketing and promotional offers related to our services that may interest you.
Evaluate or conduct a merger, divestiture, restructuring, or dissolution of our company.

Sharing of Your Personal Data:

Your personal information may be shared with:

Service providers to facilitate our service.
Affiliates and business partners who may offer complementary services or promotions.
For legal reasons, if required to comply with the law or in response to valid requests by public authorities.

Data Retention:

We retain your personal data only for as long as necessary for the purposes stated in this Privacy Policy. We also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security:

The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Links to Other Websites:

Our service may contain links to other websites not operated by us. We advise you to review the Privacy Policy of each site you visit.

Changes to This Privacy Policy:

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the effective date at the top of this policy.

Contact Us:

For any questions or concerns about this Privacy Policy, please contact us via email at snagman@tonge-robinson.co.uk.