GDPR Policy

Effective Date: April 20, 2024

Tonge & Robinson Property and Construction Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This GDPR Privacy Policy outlines our practices regarding the collection, use, and protection of personal data when you interact with us via email and explains your privacy rights under the General Data Protection Regulation (GDPR).

Personal Data We Collect

We collect and process the following types of personal data:

• Contact Information: This includes your email address, phone number, and any other contact details you provide us when communicating via email.
• Address Details: Your physical address as provided during the course of our interactions, necessary for billing, service provision, or correspondence.
• Correspondence: Information you provide when you correspond with us by email, which may include the content of your communication.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To Provide Services: Processing your data to fulfil our contractual obligations, such as responding to requests, inquiries, and providing our services.
• To Communicate: Using your contact information to communicate with you regarding your inquiries, our services, and any issues related to your interactions with us.
• For Legal Compliance: Complying with applicable legal obligations, including responding to lawful requests by public authorities.

Legal Basis for Processing

• Contractual Necessity: Processing your data is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.
• Legal Obligations: Processing necessary for compliance with a legal obligation to which we are subject.
• Consent: Where we have obtained your consent to process your personal data for specific purposes not covered by the above bases.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine the retention period for personal data includes the extent to which we are required to continue to hold the data to fulfil our contractual obligations to you, comply with legal obligations, and manage our risk.

Your Rights Under GDPR

Under GDPR, you have various rights regarding your personal data:

• Access: You have the right to access the personal data we hold about you.
• Rectification: You can request that we correct any inaccuracies in your personal data.
• Erasure: You have the right to ask us to delete your personal data, under certain conditions.
• Restriction of Processing: You have the right to request the restriction of processing of your personal data.
• Data Portability: You have the right to receive the personal data you provided to us, in a structured, commonly used, and machine-readable format.
• Object: You have the right to object to the processing of your personal data under certain conditions.
• Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

Data Protection

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, considering the state of the art and the costs of implementation, to prevent the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data.

Changes to This Policy

We may update this GDPR Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this GDPR Privacy Policy or our privacy practices, please contact us at:

Email: snagman@tonge-robinson.co.uk